We at DINESH Publications always have you in mind, so we strive to make sure that our products reach you in their proper condition. However, If you have received a damaged/ defective book or it does not comply with the specifications as per your original order, you are required to get in touch with us by dropping an email to [email protected] or [email protected] . If possible send us the image of the order as an attachment with the email. You can get your order replaced only once and we will send you the replacement only when we have received the book/books back from you.